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A final update on the sale of IRT Links Seaside

18 March 2022

Dear family member/resident representative,

During the past month, we have been busy preparing to hand over operations of IRT Links Seaside to Warrigal.

Thank you for your support and patience as we’ve worked through this transition process while also navigating the demands of COVID-19. I know it has been an especially challenging time for everyone this past week as we have managed further COVID-19 challenges.

From Monday, 21 March 2022, the transfer of ownership will officially be complete. This means that IRT will no longer operate IRT Links Seaside, and it will instead be owned and managed by Warrigal.

I am confident that Warrigal will continue with focus and commitment to managing IRT Links Seaside and the ongoing risk of COVID-19 to residents, employees and visitors.

From Monday, 21 March 2022, you will no longer receive updates from IRT and will instead receive regular updates from Warrigal via email and meetings which will be held either in person or online. If you use the IRT Connect app please be aware that your access to this app will be disabled this Sunday afternoon, 20 March.

Thank you for choosing us as your loved one’s aged care provider and for being part of the IRT family. Our residents have always been at the centre of our purpose and the reason for our existence, and it’s been our privilege to support your loved one, and hundreds of older Australians and their families at IRT Links Seaside, during the past 12 years.

I believe that every older person who needs aged care services should expect high standards of care, safety and service, delivered with empathy and professionalism. I have no doubt that Warrigal will continue to deliver this level of service, and will go above and beyond to ensure that all residents are comfortable and cared for.

On behalf of IRT and the Board of Directors, thank you for placing your trust in us – it’s been an absolute honour to have your loved one in our care.

If you have any questions, please do not hesitate to contact Warrigal by email linksseaside@warrigal.com or phone 1800 Warrigal (1800 927 744).

Take care, and I wish you all the very best.

Yours sincerely,

Patrick Reid

Chief Executive Officer

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