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Find out more11 March 2022
Dear family member/resident representative,
I’m writing to provide you with some information regarding IRT’s final payment and billing cycles as we prepare for the contractual completion and hand over operations of IRT Links Seaside to Warrigal.
As you’re aware, IRT’s proposed sale of Links Seaside to Warrigal Care is due to complete on 21 March 2022. The existing care agreement with IRT for your loved one will be assigned to Warrigal Care with effect from completion of the sale of Links Seaside to Warrigal Care.
To support a smooth as possible transition, we have arranged with Warrigal to complete the usual monthly payment and billing cycle. As such, all resident payments up to and including 31 March 2022 will be due and payable to IRT as outlined in the table below.
Please note, March pharmacy charges and any other charges will be direct debited or due for payment on Friday 8 April.
There may also be further adjustments made after 31 March 2022 which could result in a refund or additional charge relating to the period up to 31 March 2022.
Respite residents will be billed in arrears up to their exit date in March 2022, or until 31 March 2022 if they’re still in IRT’s care on this date, and therefore payments will be due after that.
If you have any questions about IRT’s final payment and billing cycles, please contact IRT’s Accounts Receivable team on 134 478 or at accountsreceivable@irt.org.au.
All resident payments from 1 April 2022 onwards will be managed and processed by Warrigal.
Their first billing cycle will be from Friday 1 April 2022 to Saturday 30 April 2022, with the first payment for April due by Tuesday 12 April 2022.
If you have any questions about Warrigal’s payment or billing cycles can email linksseaside@warrigal.com.au or phone 1800 Warrigal (1800 927 744).
Yours sincerely
Sean Spears
Group Head of Finance
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