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A thank you note from Nia Briguglio

20 March 2022

Dear family member/resident representative,

On Friday you received a message from our CEO Patrick Reid, confirming the ownership transition of your loved one’s aged care centre from IRT to Warrigal, which is effective from tomorrow.

Further to that I wanted to personally thank you for your support and understanding, particularly as we have managed the risk of COVID-19 in the past 2 years, and continue to do so today.

While we have worked to maintain the balance of ensuring the safety and health of your loved one, with helping them to maintain their social connection in very challenging circumstances, I know we could not have done so without your patience and ongoing support.

I have counted it a personal privilege to lead the team caring for your loved one and have enjoyed working alongside them on many occasions, meeting many residents and hearing their stories of lives well lived.

This will be my last update and from tomorrow any information about your loved one and their aged care centre will be provided to you by Warrigal.

Ongoing management of the current circumstances, as some residents recover from COVID-19, will be in accordance with Warrigal’s processes, as will all visiting arrangements.

I know that your loved one will be in good hands. I wish you and them the very best.

Yours sincerely,

Nia Briguglio

EGM – Aged Care Centres

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