IRT'S RESPONSE TO COVID-19
Due to the evolving Coronavirus (COVID-19) situation, we have implemented visitor restrictions at all our residential aged care centres. Read More

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IRT Customer Promise

Connected

We create a sense of belonging to help our customers feel connected.

Easy

We create a sense of belonging to help our customers feel connected.

Kind

We act with compassion and understanding.

Trusted

We are industry experts and can be relied upon.

Personal

We create a sense of belonging to help our customers feel connected.

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We encourage our residents, customers, family members and other stakeholders  to provide us with feedback about the services we provide, whether this be in the form of a complaint, a compliment, or a general comment.

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