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Find out more27 July 2022
Dear family member/resident representative,
I am writing to provide you with an update about your loved one’s aged care centre as we manage it in accordance with our outbreak management plan.
You may recall from my message to you on Monday that yesterday PCR tests were conducted on all residents of the care centre who had not been diagnosed with COVID-19. We have received all the results, and while the majority are negative, unfortunately two residents in Sanctuary house have tested positive for the virus.
We are now caring for thirteen residents with COVID-19 in Greenfields, McLean and Sanctuary houses. All are experiencing mild symptoms and are being closely monitored in consultation with their GPs.
All residents in those cottages are encouraged to remain in their rooms where staff are supporting them with their care needs, meals and assistance where needed with phone and video calls.
The Lifestyle team has also been visiting residents to offer conversation, company and activity packs to suit a range of interests.
As previously outlined we are currently managing the entire care centre in accordance with our outbreak management plan and in consultation with the local public health unit.
This includes ensuring any other cases of COVID-19 are detected early with precautionary testing. All residents across the care centre who have not yet tested positive, will again be tested today.
Visiting arrangements
While the risk of COVID-19 remains with the care centre the following visiting arrangements remain in place.
Greenfield, McLean and Sanctuary House
Until further notice these two areas are closed to all visitors except for those who assist with essential care or by special arrangement with the Care Manager.
All other areas of the care centre
Visiting at this time is strongly discouraged but if you do wish to visit, please assist staff by complying with the following arrangements:
If you are experiencing any symptoms at all, or are feeling unwell please DO NOT VISIT. Even if you have a negative COVID-19 test result you may still have influenza or another contagious virus.
Please pass this message on to others as you consider appropriate and if you have any questions please contact your Care Manager.
Thank you for your support.
Yours sincerely
Nia Briguglio
EGM – Aged Care Centres
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