We’ve been building retirement villages for over 50 years. At IRT we make it easy for you to live the life you want, in a home you love.
Find out moreIRT has been caring for older Australians for over 50 years. Experience personal and professional care in a community you’ll feel proud to call home.
Find out moreIRT has been helping older Australians live independently at home for over 30 years. Our experienced staff provide home care and assisted living services you can trust.
Find out moreAge Matters – Empowering Older Australians
An initiative of IRT Group, Age Matters empowers older Australians to live free from disadvantage by tackling homelessness, loneliness and joblessness.
Find out moreIRT Academy – Aged Care Courses & Training
IRT Academy offer nationally-recognised qualifications to help start or further your career in aged care.
Find out moreWe’re a community-owned organisation that’s been improving the lives of older Australians for 50 years.
Find out moreWe’d love to find out more about you to see how we can help. Our Customer Service team operates from 8:30am - 5pm 7 days a week.
Call us nowDon’t have time to call? Submit an online enquiry form and our friendly team will be in touch.
Enquire nowWe’re online everyday and here to help answer your questions and point you in the right direction. Our live chat operates from 8:30am - 5pm 7 days a week.
Launch live chatWe encourage our residents, customers, family members and other stakeholders to provide feedback about the services we provide. Your feedback helps us to continually improve our services.
Find out more4 August 2022
Dear family member/resident representative
I’m writing to provide an update as we manage the risk of COVID-19 in the Flame Tree building at your loved one’s care centre.
We have received some of the results from yesterday’s PCR tests and pleasingly all were negative. We are still waiting on the remainder of the results and hope to have them soon.
We are currently caring for 11 residents in our COVID-19 wing of the Flame Tree building. Eight are from level 2 of the Flame Tree building, and three are residents from other IRT aged care centres.
Of the eight residents from our centre who are in the COVID-19 wing, five have now reached their full recovery criteria and are free of the virus. These residents will be returning to their rooms on level 2 of the Flame Tree building today.
Our remaining three residents are also expected to reach their full recovery criteria tomorrow, pending a final review.
With this pleasing news, we are awaiting advice from the local public health unit regarding the status of our outbreak and hope we can begin our transition back to regular operations soon. Once we receive this advice, along with the remaining PCR results, we will let you know.
Visiting arrangements
While we continue to manage the risk of COVID-19 at the centre you are encouraged to postpone your visit at this time. If you do continue with your plans to visit however, the following arrangements remain in place:
Please do not visit if you are unwell yourself, with even the mildest symptoms. Symptoms of respiratory infection can indicate a range of contagious viruses including COVID-19 and influenza.
Please pass this message on to others as you consider appropriate and if you have any questions please contact your Care Manager.
Thank you for your co-operation.
Yours sincerely
Nia Briguglio
EGM – Aged Care Centres
Enter your details below to receive the latest updates from IRT directly to your inbox
© 2022 IRT Group. All Rights Reserved • Terms and Conditions • Privacy Policy
© 2022 IRT Group. All Rights Reserved • Terms and Conditions • Privacy Policy