4 August 2022
Dear family member/resident representative
I’m writing to provide an update as we manage the risk of COVID-19 in the Flame Tree building at your loved one’s care centre.
We have received some of the results from yesterday’s PCR tests and pleasingly all were negative. We are still waiting on the remainder of the results and hope to have them soon.
We are currently caring for 11 residents in our COVID-19 wing of the Flame Tree building. Eight are from level 2 of the Flame Tree building, and three are residents from other IRT aged care centres.
Of the eight residents from our centre who are in the COVID-19 wing, five have now reached their full recovery criteria and are free of the virus. These residents will be returning to their rooms on level 2 of the Flame Tree building today.
Our remaining three residents are also expected to reach their full recovery criteria tomorrow, pending a final review.
With this pleasing news, we are awaiting advice from the local public health unit regarding the status of our outbreak and hope we can begin our transition back to regular operations soon. Once we receive this advice, along with the remaining PCR results, we will let you know.
While we continue to manage the risk of COVID-19 at the centre you are encouraged to postpone your visit at this time. If you do continue with your plans to visit however, the following arrangements remain in place:
Please do not visit if you are unwell yourself, with even the mildest symptoms. Symptoms of respiratory infection can indicate a range of contagious viruses including COVID-19 and influenza.
Please pass this message on to others as you consider appropriate and if you have any questions please contact your Care Manager.
Thank you for your co-operation.
EGM – Aged Care Centres
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