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Find out more6 September 2022
Dear family member/resident representative,
I am writing to provide you with an update about the COVID-19 outbreak at your loved one’s aged care centre. It has been some time now since we had our first resident test positive and I am grateful for your support and patience as we have worked to minimise the risk of transmission throughout the centre.
We are now caring for only one resident with the virus in Flametree Level 1. They are experiencing very few symptoms and are on track to reach their recovery and isolation period at the end of this week.
Results of all tests conducted on residents since my last update to you have continued to be negative, which is pleasing news. We will continue our precautionary testing regime this week with rapid antigen tests today and PCR tests tomorrow for residents of Flametree Level 1 who have not tested positive.
No other residents require testing.
Until we have clearance from the local public health unit we continue to manage the care centre in accordance with our outbreak management plan with a number of restrictions and protocols still in place for Flametree Level 1.
We remain optimistic however, that if results from our routine testing continue to be negative, by the end of this week we will have clearance to begin our transition towards regular operations in that area.
Elsewhere in the care centre regular operations have resumed including unrestricted visiting as outlined below. For information about COVID-19-safe visiting to residents in River Rose please contact the Care Manager.
Visiting arrangements – all areas except River Rose
As previously explained, if you have been diagnosed with COVID-19 you must not enter an aged care centre until 10 days has passed since you tested positive, and only if you have no symptoms.
If you are experiencing any symptoms or are feeling unwell even if you have a negative COVID-19 test result please do not visit. You may still have influenza or another virus which is highly contagious.
Please pass this message on to others as you consider appropriate and if you have any questions please contact your Care Manager.
Thank you again for your co-operation.
Yours sincerely
Nia Briguglio
EGM – Aged Care Centres
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