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Find out more12 September 2022
Dear family member/resident representative,
Thank you for your patience as we’ve managed the risk of COVID-19 at your loved one’s aged care centre in recent weeks.
Pleasingly, since writing to you last week, the last of our residents who had been diagnosed with the virus has been cleared and is now considered fully recovered.
I’m also glad to share that we have received the results of our last round of PCR tests and all were negative.
With this good news, we have started to transition from outbreak management to regular operations, with a deep clean under way in River Rose and residents now encouraged to move beyond their rooms to socialise with others.
I am also pleased to let you know that regular visiting arrangements as outlined below are now in place for all areas of the care centre, with no restriction on numbers or the age of visitors.
Please note: If you are visiting after-hours and on the weekend, please be patient while waiting for staff to open the door. If they don’t respond immediately it is because they are caring for a resident, but will respond as soon as they are able.
If you have had COVID-19 you must not enter an aged care centre until 10 days has passed from your diagnosis day, and you have no symptoms.
Further to the above, please do not visit your loved one if you are experiencing any symptoms or are feeling unwell (even if you have a negative COVID-19 test result. You may still have influenza or another virus such as RSV which is highly contagious.
Tomorrow, Tuesday 13 September, at 1.30pm in the Café (Ribbonwood building).
Please pass this message on to others as you consider appropriate and if you have any questions please contact your Care Manager.
Thank you for your support.
Yours sincerely,
Nia Briguglio
EGM – Aged Care Centres
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