23 July 2021
Dear family member/representative
I am pleased to let you know that residents at your loved one’s aged care centre who have been unwell are recovering from the symptoms of their respiratory illness and are doing well.
As previously indicated, all tests of unwell residents for COVID-19 and influenza have returned negative results but in light of the increased risk of COVID-19 transmission in the community we continue to maintain our vigilance and monitoring of all residents.
In accordance with NSW Government directions for aged care centres, visiting arrangements at your loved one’s aged care centre remain restricted to essential visiting only in consultation with the Care Manager.
We understand that this is a difficult time and are committed to helping you connect with your loved one via phone and video calls. Please let us know if we can help you arrange this.
Thank you for your ongoing support as we work towards ensuring the health and safety of all our residents.
If you have any questions please contact your Care Manager.
EGM – Aged Care Centres
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