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Meet the team at IRT Academy

IRT Academy, as part of the IRT Group, have been a registered training organisation since 1997, delivering accredited and non-accredited Aged and Community Care courses.

Our expert Educators have extensive experience working in the industry and training Aged and Community Care staff.

Greg Fisher

General Manager

Greg has extensive management experience in both business and not for profit sectors. This experience is supported by management and education qualifications. A passion for innovation, co-design and customer experience underpin his management philosophy and approach.

Rachel Barrett

RTO Business Manager

Rachel has been working in the education and training industry for 10 years. With a background in business, Rachel manages the operations for IRT Academy and liaises with customers regarding their training and education needs. Rachel loves seeing students achieve their goals and going on to be passionate aged care employees.

Bailey Holland

RTO Administration Officer

Bailey is the first point of contact for all IRT Academy enquiries and is integral in ensuring your student journey is a smooth one. Bailey brings with her a passion for engaging with teams of people and customers alike and is driven to achieve the goals of the Academy and effectively support the experience of our students.


Naomi Heylin

Solutions Manager

Naomi is a graphic designer specialising in informational design, with 9 years experience in learning and development. As an instructional designer for IRT Academy, Naomi is heavily involved with developing and maintaining IRT Academy’s online learning management system. Naomi finds working in the aged care industry very rewarding and is passionate about creating an engaging and intuitive online learning experience for aged care students. 

Malin Shooks

Client Projects Manager

Malin is an instructional designer at IRT Academy focusing on designing engaging, compliant and interesting learning content. With more than 10 years experience in the area of learning and development she has been involved in creating both online learning and facilitation material. The theoretical background includes a Masters in Production Engineering, Certificate IV in Work, Health and Safety and Training and Assessment and a Diploma in Leadership and Management. In her current role at IRT Academy she enjoys working closely with subject matter experts and end users to ensure the delivery of high quality learning programs. 


Phil Benson

RTO Compliance Manager

With a background in travel and tourism, Phil began his career in vocational education in 2001. After a period of time living in Ireland Phil returned to Australia where he continued his work in education as a VET Coordinator. Phil has been with IRT Academy now for over 2 years having commenced as Operations Coordinator in early 2015. Now employed in the role of Compliance Manager, Phil has been heavily involved in developing the training and assessment material for their accredited qualifications. In addition Phil continues to fulfill his passion for teaching providing training in both the Diploma of Leadership and Management and the Certificate IV in Leadership and Management. 

Jenny Charker

IRT Academy Educator

Jenny moved to the Vocational Education and Training sector after a career in the aged and disability care sectors. Jenny’s lifelong learning experience commenced while owning a small business in the Illawarra whilst gaining her Registered Nursing qualification in Sydney, followed by a Degree in Vocational Education and Training. Her experience as an Educator is extensive in the adult education environment recently with rural students in the Riverina. Jenny enjoys supporting students on their educational journeys to employment and to future pathways.

Jenny Traviss

IRT Academy Educator

Jenny has been a trainer and assessor in the aged care industry for the past 10 years. She has 29 years of clinical experience gained within the UK and Australia. Jenny’s areas of clinical expertise and interests are dementia, diabetes management, wound management and palliative care. Her role with IRT Academy involves delivery and assessment of both accredited and non-accredited courses. She is passionate about lifelong learning. Her goal is to plant the seed of knowledge, nurture & fertilise it, and ensure each student reaches their full potential.

Jennifer Crofts

IRT Academy Educator

Jen is an Educator for IRT Academy. In addition to her experience as an Educator and a Registered Nurse, Jen calls on her years of knowledge and skills developed working in a wide range of health fields including acute and geriatric nursing, working with people with disabilities, drug and alcohol addiction, and a range of other health fields. Jen also holds a BA (psychology) and has experience as a Health Coach. Jen enjoys challenging her students to enjoy the learning process by using a wide range of teaching methods which are very interactive and engaging.

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