7 September 2022
Dear family member/resident representative,
Thank you for your support and patience as we manage the risk of COVID-19 in the Mummaga Wing at your loved one’s aged care centre.
We have received the results from our last round of PCR tests which have confirmed another three residents to have the virus.
We are now caring for 11 residents with COVID-19 in the Mummaga Wing. They are being monitored regularly and, where applicable, have also been prescribed anti-viral medication by their GPs. All residents are stable and experiencing mild symptoms such as a cough, sore throat and runny nose.
To minimise the risk of transmission, we continue to encourage all residents in the Mummaga Wing to remain in their rooms where staff are supporting them with their care needs and serving their meals. We do understand that isolating can be challenging for some, and so where required, our staff continue to support residents with escorted walks and other forms of one-on-one engagement.
Our Lifestyle team is also supporting our residents with activity packs to suit a range of interests and providing assistance to connect with family and friends by phone and video calls.
To ensure we detect any other cases as soon as possible, we will be doing another round of PCR tests today. These tests are only for the three residents in the Mummaga Wing who haven’t already tested positive. Residents in other areas of the care centre do not have to be tested.
I will provide you with another update when we receive the results of these tests. As previously explained, if your loved one returns a positive result staff will let you know by phone and continue to update you on their progress.
Visiting arrangements
Mummaga Wing
While the risk of COVID-19 remains in this area, we encourage you to postpone your visit at this time. If you do want to visit, please contact the Care Centre to discuss your plans and you will be guided on how to make it as COVID-19-safe as possible and in accordance with the arrangements outlined below.
- Residents are permitted 2 visitors only by appointment.
- No children under the age of 12 years are permitted to visit.
- All visitors are asked to show proof of a negative rapid antigen test (taken on the day of the visit) before entering the care centre.
- All visitors are asked to wear all necessary PPE at all times while in the care centre including a P2/N95 mask and face shield which will be provided on entry. You will also be instructed on how to dispose of your PPE safely when leaving.
- Please wear your PPE as instructed by staff. If a staff member asks you to adjust it they are doing so to protect you, your loved one, and all others living and working in the care centre.
All other areas of the care centre
There are no changes to visiting in all other areas of the care centre.
Please do not visit your loved one if you are experiencing any symptoms or are feeling unwell even if you have a negative COVID-19 test result. You may still have influenza or another virus which is highly contagious.
Please pass this message on to others as you consider appropriate and if you have any questions please contact your Care Manager.
Thank you for your support.
Yours sincerely
Nia Briguglio
EGM – Aged Care Centres
