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Find out more31 August 2022
Dear family member/resident representative,
I am writing to let you know that two residents at your loved one’s aged care centre have tested positive to COVID-19.
The two residents are in the Mummaga Wing and are experiencing mild symptoms such as a cough as we care for them in their rooms.
In response to this we have implemented our outbreak management plan, which includes a range of infection control protocols and co-horting of staff to specific areas, in order to minimise the risk of the virus spreading within the care centre.
To further minimise the risk of transmission, we are also encouraging all residents in the Mummaga Wing to remain in their rooms where they will be supported with their care needs and served their meals.
Activity packs to suit a rage of interests have been distributed to residents and the Lifestyle team is assisting them where needed to connect with family and friends by video and phone calls.
During an outbreak like this, we follow a regime of regular testing to ensure we detect any other cases as early as possible. To this end, all residents (except those who have already tested positive) will be tested today via the PCR method. These tests are analysed off-site in a laboratory and it can take up to 24 hours for us to receive the results.
I will continue to provide updates like this one, but if your loved one returns a positive result, staff will let you know by phone and will continue to provide you with daily updates on their progress.
Mummaga Wing
While we manage the risk of COVID-19 at the centre, visiting in the Mummaga Wing is strongly discouraged. If you do continue with your plans to visit, the following arrangements now apply:
All other areas of the care centre
There are no changes to visiting in all other areas of the care centre.
As always, though, please do not visit your loved one if you are experiencing any symptoms or are feeling unwell, even if the symptoms are mild. Even if you have a negative COVID-19 test result you may still have influenza which is highly contagious.
Please pass this message on to others as you consider appropriate and if you have any questions please contact your Care Manager.
Thank you for your support.
Yours sincerely
Nia Briguglio
EGM – Aged Care Centres
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© 2024 IRT Group. All Rights Reserved • Terms and Conditions • Privacy Policy