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Find out more12 August 2022
Dear family member/resident representative,
I am writing to provide an update as we manage the risk of COVID-19 at your loved one’s aged care centre.
We have received the results of Wednesday’s PCR tests which have confirmed another nine residents on level 1 to have the virus.
We are now caring for a total of 14 residents with the virus on level 1 and all residents are experiencing mild symptoms and being monitored closely as we care for them in their rooms. Another resident has been transferred to hospital for additional treatment and management of their symptoms.
To minimise the risk of transmission, we continue to encourage all residents in the care centre to remain in their rooms where they are being supported with their care needs, served their meals and supplied with activity packs to suit a range of interests. Our Lifestyle team is also offering residents support where needed to connect with family and friends by video and phone calls.
To ensure we detect any other cases as early as possible all residents who have not already tested positive to COVID-19 will be tested again today via the PCR method where tests are sent off-site for analysis in a laboratory. Results for these tests can take up to 24 hours.
I will provide you with another update early next week which will include the results of these tests. As previously mentioned, if your loved one returns a positive result staff will let you know by phone and continue to update you on their progress.
Visiting arrangements
As we manage the risk of COVID-19 at the centre, visiting is strongly discouraged at this time, however if you do wish to continue with your plans to visit, the following arrangements remain in place:
Importantly, please do not visit your loved one if you are experiencing any symptoms or are feeling unwell, even if the symptoms are mild. Even if you have a negative COVID-19 test result you may still have influenza which is highly contagious.
Please pass this message on to others as you consider appropriate and if you have any questions please contact your Care Manager.
Thank you for your support.
Yours sincerely
Nia Briguglio
EGM – Aged Care Centres
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