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Find out more25 March 2022
Dear family member/resident representative,
Since writing to you earlier today, we have met with the NSW Public Health Unit (PHU) and in consultation with their directions will need to implement some further precautionary measures at your loved one’s aged care centre.
No visiting to the care centre
Unfortunately this includes closing the aged care centre to all visitors except for essential visits made in accordance with the Care Manager and our Partners in Care.
I appreciate that this is disappointing news, but we must now act as a matter of precaution to ensure the risk of transmission at the aged care centre is reduced.
Our Lifestyle team are available to assist your loved one to connect with you via phone or video call. Please let us know if we can help to coordinate this.
Please pass this message on to others as you consider appropriate and if you have any questions please contact the Care Manager.
Thank you for your ongoing support and understanding.
Yours sincerely
Richard Walsh
Acting EGM – Aged Care Centres
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