We’ve been building retirement villages for over 50 years. At IRT we make it easy for you to live the life you want, in a home you love.
Find out moreIRT has been caring for older Australians for over 50 years. Experience personal and professional care in a community you’ll feel proud to call home.
Find out moreIRT has been helping older Australians live independently at home for over 30 years. Our experienced staff provide home care and assisted living services you can trust.
Find out moreAge Matters – Empowering Older Australians
An initiative of IRT Group, Age Matters empowers older Australians to live free from disadvantage by tackling homelessness, loneliness and joblessness.
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IRT Academy offer nationally-recognised qualifications to help start or further your career in aged care.
Find out moreWe’re a community-owned organisation that’s been improving the lives of older Australians for 50 years.
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Find out more5 June 2023
Dear family member/resident representative,
I am writing to let you know that some residents at your loved one’s aged care centre have tested positive to COVID-19.
The residents live on level 2 of the Flame Tree building and on level 2 of the Jacaranda building. These residents are experiencing mild symptoms and are being closely monitored and cared for by our staff in their rooms. Where appropriate residents have commenced antiviral medication as prescribed by their GPs.
In response to this we have implemented our outbreak management plan, which includes a range of infection control protocols to minimise the risk of the virus spreading within the care centre.
We have also implemented a routine testing regime to ensure we detect any other cases as soon as possible. If your loved one returns a positive result, we will let you know by phone and will continue to provide you with updates regarding their progress.
While we manage the risk of COVID-19 at the centre, you are encouraged to postpone your visit to these areas at this time. If you do continue with your plans to visit, please assist us by complying with the following:
More details on our visiting arrangements can be found on our website here.
Please do not visit if you are unwell yourself, with even the mildest symptoms. Symptoms of respiratory infection can indicate a range of contagious viruses including COVID-19 and influenza.
Please pass this message on to others as you consider appropriate and if you have any questions please contact your Care Manager.
Thank you for your co-operation.
Yours sincerely
Belinda Pheeney
Acting Operations Manager Sydney – Aged Care Centres
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© 2024 IRT Group. All Rights Reserved • Terms and Conditions • Privacy Policy