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Find out more8 September 2022
Dear family member/resident representative,
I am writing to let you know that three residents in Flinders East wing at your loved one’s aged care centre have tested positive to COVID-19.
The residents are experiencing mild to moderate symptoms such as a sore throat, cough and fever and are being encouraged to remain in their rooms along with all other residents in Flinders East as well as Flinders West (as some residents are regarded as close contacts).
We realise this can be challenging for some residents and where appropriate the Lifestyle team is providing one on one support and assisting with escorted walks. Meals are being served in resident rooms.
We have implemented our outbreak management plan including all necessary infection control protocols, in order to minimise the risk of the virus spreading within the care centre. This includes co-horting of staff to specific areas and a regime of precautionary COVID-19 testing via the PCR method to ensure we detect any other cases as early as possible.
Your loved one may also notice staff wearing additional PPE such as face shields and gowns.
All residents in Flinders East and West will be tested tomorrow via the PCR method where samples are sent off-site for laboratory analysis. Where a resident returns a positive result staff will let their nominated representative know by phone.
Visiting arrangements – Flinders East and West
While there is a high risk of COVID-19 transmission visiting residents in these wings is discouraged. If you do wish to visit the arrangements outlined below are now in place.
All other areas of the care centre
There are no changes to visiting in all other areas of the care centre.
Please note that the reduced isolation period from 7 days to 5 days, as publicly announced for the wider community last week, does not apply to people visiting an aged care centre. If you have had COVID-19 you must not enter an aged care centre until 10 days has passed from your diagnosis day, and you have no symptoms.
Further to the above please do not visit your loved one if you are experiencing any symptoms or are feeling unwell even if you have a negative COVID-19 test result. You may still have influenza or another virus which is highly contagious
Please pass this message on to others as you consider appropriate and if you have any questions please contact your Care Manager.
Thank you for your support.
Yours sincerely
Nia Briguglio
EGM – Aged Care Centres
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