Important information about Marco Polo Woonona Aged Care Centre

29 August 2025

Dear family member/resident representative,

The purpose of this message is to let you know that a small number of residents at your loved one’s aged care centre have tested positive for COVID-19.

The residents, who live in Sherbrooke, are experiencing some respiratory symptoms which range from mild to moderate and we are monitoring them closely in consultation with their GPs.

In response to these positive cases, we have implemented our outbreak management plan, which includes a range of infection control protocols to minimise the risk of COVID-19 spreading within the care centre.

We have also implemented a routine testing regime to ensure we detect any other cases as soon as possible. If your loved one returns a positive result, we will let you know by phone and continue to provide you with regular updates regarding their progress.

Visiting arrangements

If you visit your loved one during this outbreak period, the following arrangements apply:

• All visitors to the care centre must provide proof of a negative rapid antigen test before entry, which has been completed within 72 hours of visiting.
• On arrival at the care centre visitors must complete our wellness check-in, including a temperature check, answering COVID-screening questions, and completing a rapid antigen test if you have not completed one within the past 72 hours.
• All visitors to Sherbrooke will be asked to wear a P2/N95 mask, face shield and gown at all times.
• All other visitors to Marco Polo Woonona are strongly encouraged to wear Personal Protective Equipment (PPE).

All PPE will be provided on entry. All other visiting arrangements continue to apply.

You can find more information about our visiting arrangements on our website here.

Please pass this message on to others as you consider appropriate and if you have any questions, please contact your Care Manager.

Thank you for your support.

Yours sincerely

Rebecca Perry
Operations Manager – Illawarra Aged Care Centres