23 July 2021
Dear family member/resident representative
I am writing to provide you with an update about visiting arrangements at IRT Woodlands Aged Care Centre.
You may be aware that updated directions were issued by the Queensland Chief Health Officer yesterday including those relating to visiting an aged care centre.
While a degree of risk remains, with active cases of COVID-19, particularly the Delta variant, continuing to present in some areas of the broader community your loved one’s aged care centre will remained closed to all visitors except for essential visits only.
These visits must be by arrangement with your Care Manager.
I will review these arrangements following an assessment of the risk in the coming days and provide you with an update next week.
I realise this will be disappointing for some but am grateful of your support as we remain focussed on ensuring the safety, health and wellbeing of all our residents during the pandemic.
If you need assistance connecting with your loved one via phone and video calls please do not hesitate to contact your Care Manager.
Essential outings for purposes such as for a medical appointment will be permitted. Exceptional cases may be considered with regard for the risk, and in consultation with the Care Manager.
Thank you for your patience and support at this difficult time.
EGM – Aged Care Centres
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