Site audit at IRT Culburra Beach

26 July 2022

Dear family member/resident representative,

We’ve been notified of a site audit taking place in some areas of IRT Culburra Beach Aged Care Centre by the Aged Care Quality and Safety Commission.

The site audit has started today with Commission representatives proposing to assess all areas of your loved one’s aged care centre.

This audit follows a similar one conducted last year which covered only Shoalhaven Court. Site audits are common practice in the aged care industry and are conducted by an assessment team appointed by the Commission.

The purpose of site audits is to review the quality of care and services provided to residents and customers. It measures the performance of an aged care provider against all requirements of the Aged Care Quality Standards.

Our staff are working with the Assessment Team to ensure they have access to all the information and documents they need.

The Assessment Team may also like to talk with you or your loved one and ask you questions about the care and services you receive from IRT and we will assist them by providing relevant contact details.

Once the site audit is complete, the Assessment Team will provide IRT with a report that details the outcome of the assessment. Results of the assessment are made available on the Aged Care Quality and Safety Commission website: www.agedcarequality.gov.au.

If you have any questions about the site audit at IRT Culburra Beach, please do not hesitate to contact your Care Manager Asmita Chapagain by phone on (02) 4447 7100 or by email achapagain@irt.org.au.

Yours sincerely,

Nia Briguglio
EGM – Aged Care Centres