23 July 2021
Dear family member/resident representative
I am pleased to let you know that residents at your loved one’s aged care centre who have been unwell continue to recover from the symptoms of their respiratory illness and are doing well.
As previously indicated, all tests of unwell residents for COVID-19 and influenza have returned negative results but in light of the increased risk of COVID-19 transmission in the community we continue to maintain our vigilance and monitoring of all residents.
In accordance with NSW Government directions for aged care centres, visiting arrangements at your loved one’s aged care centre remain restricted to essential visiting only in consultation with the Care Manager.
If you need assistance connecting with your loved one via phone and video calls, please let us know.
Thank you for your ongoing support.
If you have any questions please contact your Care Manager.
EGM – Aged Care Centres
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