IRT'S RESPONSE TO COVID-19
Due to the evolving Coronavirus (COVID-19) situation, we have implemented visitor restrictions at all our residential aged care centres. Read More

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COVID-19 Visitor Arrangements

 02 September 2021

Visiting arrangements – for IRT aged care centres in NSW, QLD and ACT

All our aged care centres in NSW, Queensland and the ACT are closed to all visitors except for those making essential visits only.

These visits must be by arrangement with your Care Manager.

Visiting arrangements – for IRT Woodlands

The arrangements outlined below are subject to change at short notice pending directions for state and federal public health advice; should there be a group of unwell residents; or if a local COVID-19 outbreak is identified.

Please DO NOT visit if you have recently been to any local, interstate or overseas venues, case locations or geographical areas of risk listed on the NSW HealthACT Health, or Queensland Health websites. Please check these websites for updated information before you visit.

  • IRT Woodlands is permitted two visitors per day and visits must occur in the resident’s room or in an outdoor area. All visitors must comply with the details below:

  • All visits to occur between 10am and 4pm – 7 days.
  • Appointments are necessary for all visits.
  • Book your appointment by phoning your loved one’s aged care centre ahead of your visit.
  • All visitors to an IRT aged care centre must wear a mask when inside the centre or when visiting in a resident’s room – you can go to an outdoor location and remove your mask.
  • Visitors aged 16 years and under are permitted.
  • All visits must take place in your loved one’s room or in a designated outdoor area.
  • Visitors must sign in at a dedicated entry point – this will be clearly marked on your arrival.
  • All visitors must undertake a wellness check on arrival at the aged care centre. Please be patient and maintain social distancing if you have to wait while others complete the wellness check ahead of you.
  • All visitors must wash their hands thoroughly before entering and leaving the aged care centre or use alcohol-based hand sanitiser.
  • After signing in please proceed directly to the room of the person you are visiting or outdoor location.
  • Please maintain social distancing of at least 1.5 metres, unless assisting with personal care, such as meals; do not stop to chat with others as you make your way to and from visiting your loved one.
  • To minimise risk of transmission we ask that you please wear clean clothes and come straight to the aged care centre from home.

2021 Influenza Vaccination

  • All visitors to an IRT aged care centre will be asked to provide proof of their 2021 influenza vaccination.
  • This is mandatory for anyone over 6 months old in Queensland and anyone over 16 years old in NSW and the ACT (it is strongly recommended for those over 6 months old in NSW and the ACT too).

Please DO NOT visit the aged care centre if you or anyone you have been in contact with has been:

  • to, or is living in, an area of increased testing or area of concern as identified by state and territory health departments
  • a close contact of a person confirmed with COVID-19 and are within their self-isolation period
  • living in a household with a person who is currently self-isolating
  • for a COVID-19 test and is still waiting for their result
  • experiencing  COVID-19 symptoms of fever (37.5 degrees or more), cough, shortness of breath, sputum production, sore throat, loss of smell or taste, runny nose, diarrhoea, nausea, vomiting, fatigue or nasal congestion.

Resident outings – All IRT Aged Care Centres in Queensland, NSW and ACT

Outings for essential purposes such as for a medical appointment are permitted only.

Resident outings – IRT Woodlands

Residents outings are permitted, however a mask must be worn whilst indoor, as directed by the QLD Chief Health Officer.

Please check NSW Health , ACT Health and Queensland Health to ensure you aren’t planning to take your loved one to an identified case location, hotspot or geographical area of risk.

Residents may leave the aged care centre to visit community locations such as shops and cafes, attend medical appointments, or join a gathering with numbers in accordance with Public Health Orders.

Residents may join a gathering if there will be no person at the gathering who in the last 14 days has been:

  • to, or is living in, an area of increased testing or area of concern as identified by state and territory health departments
  • a close contact of a person confirmed with COVID-19 and are within their self-isolation period
  • living in a household with a person who is currently self-isolating
  • for a COVID-19 test and is still waiting for their result.
  • experiencing COVID-19 symptoms of fever (37.5 degrees or more), cough, shortness of breath, sputum production, sore throat, loss of smell or taste, runny nose, diarrhoea, nausea, vomiting, fatigue or nasal congestion.

On leaving the centre all residents and/or their representative will be asked to complete a resident outing form and confirm understanding of the above requirements. If unable to confirm the above the resident may be asked to self-isolate for 14 days when they return to the aged care centre.

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