Back to top
To Top
Back
Back

Independence Support

Personalised support to help you stay independent at home.


For older Australians who want to remain active, safe and confident in their daily lives. We provide tailored assistance that maintains your abilities and gives you the right level of support to live life your way.

What we can help with

Independence Support is designed to help you stay active, confident and connected. With tailored support built around your life, you can keep doing what you love while living independently.

Reduce your risk of falls

Enhance daily living

Feel confident getting around

Stay active and energised

Enjoy meaningful company

Maintain dignity and comfort

Be active in your community

Stay mentally active and engaged

How it works

Getting started is simple, and we’re here to support you every step of the way.

01

Apply for an assessment

Contact My Aged Care on 1800 200 422  to check your eligibility and book a free in-home assessment. An assessor will identify the services that best match your needs.

02

Confirm your funding

You’ll receive a written confirmation outlining your approved care level, the services you’re entitled to, the government’s contribution, and any gap fee you may need to pay.

03

Start receiving care

Choose an approved provider within 56 days of your confirmation. Together, you’ll design a care plan around your goals, lifestyle, and budget, then your services begin.

Benefits & Eligibility

Clinical Care may be right for you if:

You want to stay active and independent

You need help with movement or balance

You’d like support getting out and about

You’re finding some daily activities harder than they used to be

You could be eligible if:

You’re aged 65+ (or 50+ for Aboriginal and Torres Strait Islander people)

You live independently and want to stay in your own home

You’ve been assessed by My Aged Care

You would benefit from support to maintain your mobility and wellbeing

What will I pay?

Independence Support is government-subsidised for eligible older Australians.

If you receive funding through My Aged Care, your Independence Support services are subsidised. This may mean a contribution based on your individual circumstances, as each type of service is funded a little differently.

That means you can access personalised support to help you stay mobile, safe and connected at home, with clear costs and no unexpected surprises.

Frequently asked questions

Independence Support helps you stay active, safe and confident at home. It includes practical assistance with daily routines, mobility, social connection and wellbeing, so you can continue doing the things that matter most to you.

No, a referral isn’t required, although your GP may recommend services. Eligibility is confirmed through My Aged Care.

Yes. Your services are planned around your routine and preferences wherever possible.

We aim to provide consistent care so you can build relationships with familiar faces.

Yes. You can receive Clinical Care or Everyday Living support alongside Independence Support as part of a personalised plan.

If you’re eligible for the Support at Home Program, government funding may help cover the cost of your services.

Your care plan is reviewed regularly and can be adjusted if your needs change over time.

Switching is easy! Just:

  • Give our friendly customer service team a call on 134 478
  • Let My Aged Care know and ask for your referral code to be reactivated
  • Inform your current home care provider
  • Start getting home care services from IRT when your previous arrangement ends.

You’ll be issued with a final statement from your old provider and your unspent funds will be transferred to your new account with IRT.

Talk to our Home Care Team

Call us or enquire online and we’ll guide you through your Clinical Care options, so you feel supported every step of the way.

Subscribe to our newsletter

Enter your details below to receive the latest updates from IRT directly to your inbox

*By signing up to our newsletter you agree to receive emails from IRT.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.