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We’re here to help if you need some assistance or have a question or two. Simply call our friendly team on 134 478 or submit an online enquiry by clicking below.
We’ve been building retirement villages for over 50 years. At IRT we make it easy for you to live the life you want, in a home you love.
Find out moreIRT has been caring for older Australians for over 50 years. Experience personal and professional care in a community you’ll feel proud to call home.
Find out moreIRT has been helping older Australians live independently at home for over 30 years. Our experienced staff provide home care and assisted living services you can trust.
Find out moreAge Matters – Empowering Older Australians
An initiative of IRT Group, Age Matters empowers older Australians to live free from disadvantage by tackling homelessness, loneliness and joblessness.
Find out moreWe’re a community-owned organisation that’s been improving the lives of older Australians for 50 years.
Find out moreWe’d love to find out more about you to see how we can help. Our Customer Service team operates from 8:30am - 5pm 7 days a week.
Call us nowDon’t have time to call? Submit an online enquiry form and our friendly team will be in touch.
Enquire nowWe encourage our residents, customers, family members and other stakeholders to provide feedback about the services we provide. Your feedback helps us to continually improve our services.
Find out moreNavigating home care costs can feel overwhelming. We’re here to walk you through every step – clearly, honestly, and without jargon.
UNDERSTANDING YOUR COSTS
We know that understanding the cost of care- especially when the system has recently changed. can feel like a lot to take in. The good news is, most people are surprised by how affordable Government-funded care actually is.
Reach out to My Aged Care to arrange a formal assessment. Based on your care needs, you’ll be approved for Support at Home (one of eight funding levels) or entry-level CHSP support. We’re happy to help you take this first step.
Services Australia will look at your income and assets and let you know your personal contribution rate. Clinical services like nursing are always free. For other services, your contribution is a percentage of the cost – based on your pension status.
Your IRT care partner will sit down with you to create a personalised care plan and quarterly budget. You’re in control of how your support is shaped- and you only ever pay for the services you actually use.
FUNDING PROGRAMS
There are three main ways to access home care in Australia. The Support at Home program replaced the previous Home Care Packages program on 1 November 2025. Your pathway shapes how much the government covers – and how much you contribute. Not sure where you fit? Our team is happy to help you work it out.
For seniors needing low-level support with daily living tasks
For those with care needs that go beyond what the CHSP can provide
For those who to prefer to pay privately or aren’t eligible for government funding
WHAT YOU’LL ACTUALLY PAY
One of the most common questions we hear is: “How much will I actually pay?” The honest answer is- it depends on the type of service and your personal circumstances. What we can tell you is that most Government-funded participants pay a fraction of the full cost, and some services are compleatley free. Here’s how it breaks down.
Specialist services to help you maintain or regain your health, function and independence
✓ Free for all funded participants
Fully funded by the Government. You pay nothing for clinical care – regardless of your income, assets or pension status.
Includes: Registered nursing, enrolled nursing, occupational therapy, physiotherapy, speech pathology, podiatry, dietitian, exercise physiology, psychology, social work
Support to help you manage day-to-day activities and stay independent at home
Moderate contribution applies
Full pensioners contribute 5%. Part pensioners contribute 5–50%. Self-funded retirees contribute 50%. The Government covers the rest.
Includes: Personal care, medication assistance, social support, respite, remedial massage, transport, assistive technology
Practical support to keep your home safe, comfortable and liveable
Higher contribution applies
Full pensioners contribute 17.5%. Part pensioners contribute 17.5–80%. Self-funded retirees contribute 80%. The Government covers the rest.
Includes: Domestic assistance, meal preparation & delivery, shopping assistance, light gardening, home maintenance
Current Rates
The rates below are full service costs – what each service actually costs to deliver. If you’re government funded, your personal contribution is a percentage of these rates. Clinical care services are covered in full by the Government. Private clients
Registered nurses, enrolled nurses and allied health professionals. Fully covered by the Government for all Support at Home participants – you pay nothing for these services.
| Service Type | Duration | Weekday (6am-6pm) | After Hours (6pm-6am) | Weekend | Public Holiday |
|---|---|---|---|---|---|
| Registered Nurse | 30 mins | $140.00 | $161.00 | $210.00 | $308.00 |
| Per hour | $186.00 | $214.00 | $279.00 | $410.00 | |
| Enrolled Nurse | 30 mins | $123.00 | $142.00 | $185.00 | $271.00 |
| Per hour | $163.00 | $188.00 | $245.00 | $359.00 | |
| Dietitian or Nutritionist | Per hour | $250.00 | - | - | - |
| Exercise Physiologist | Per hour | $230.00 | - | - | - |
| Occupational Therapist | Per hour | $240.00 | - | - | - |
| Physiotherapist | Per hour | $220.00 | - | - | - |
| Podiatry | Per hour | $230.00 | - | - | - |
| Speech Pathologist | Per hour | $240.00 | - | - | - |
Personal care, medication assistance, social support, transport, respite and more. A contribution applies based on your pension status.
| Service Type | Duration | Weekday (6am-6pm) | After Hours (6pm-6am) | Weekend | Public Holiday |
|---|---|---|---|---|---|
| Personal Care | 30 mins | $87.00 | $101.00 | $131.00 | $192.00 |
| Per hour | $115.00 | $133.00 | 173.00 | $253.00 | |
| Medication Assistance | 30 mins | $87.00 | $101.00 | $131.00 | $192.00 |
| Per hour | $115.00 | $133.00 | 173.00 | $253.00 | |
| Social Support | Per hour | $110.00 | $127.00 | $165.00 | $242.00 |
| Social Support inclusive of travel up to 20km | Per hour | $130.00 | - | - | - |
| Respite | Per hour | $115.00 | $133.00 | $173.00 | $253.00 |
| Remedial Masseuse | Per hour | $214.50 | - | - | - |
| Transport | 15 mins or 10kms | $40.00 | - | - | - |
| 30 mins or 20kms | $80.00 | - | - | - | |
| 45 mins or 30kms | $120.00 | - | - | - | |
| 60mins or 40kms | $160.00 | - | - | - | |
| Quotes provided for trips over 60 minutes or 40km |
Practical help to keep your home comfortable and your daily routine on track. A contribution applies based on your pension status.
| Service Type | Duration | Weekday (6am-6pm) | After Hours (6pm-6am) | Weekend | Public Holiday |
|---|---|---|---|---|---|
| Domestic Assistance | Per Hour | $110.00 | $127.00 | $165.00 | $242.00 |
| Meal Preparation | 30 mins | $87.00 | $101.00 | $131.00 | $192.00 |
| Per hour | $110.00 | $127.00 | $165.00 | $242.00 | |
| Light Gardening | Per hour | $120.00 | - | - | - |
We’re here to help if you need some assistance or have a question or two. Simply call our friendly team on 134 478 or submit an online enquiry by clicking below.
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© 2024 IRT Group. All Rights Reserved • Terms and Conditions • Privacy Policy