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Find out more3 April 2023
Dear family member/resident representative,
This is an update about how we are managing the risk of COVID-19 at your loved one’s aged care centre.
We are now caring for just one resident who has tested positive for COVID-19 on Level 2 of Flame Tree. There are no other positive cases in the aged care centre.
Residents who have been identified as high risk contacts are receiving PCR tests today. If your loved one returns a positive test result, staff will let you know by phone and continue to update you on their progress.
While there is a risk of COVID-19 within Flame Tree Level 2, children under the age of 12 are not permitted to visit this area of the care centre.
Current visiting arrangements apply for all other areas of the care centre.
Please remember our visiting arrangements include the following:
Remember if you are experiencing any symptoms or are feeling unwell, even if the symptoms are mild, please do not visit. Even if you have a negative COVID-19 test result you may still have another type of infection which is highly contagious.
Please pass this message on to others as you consider appropriate and if you have any questions please contact your Care Manager.
Thank you for your support.
Yours sincerely
Rebecca Perry
Operations Manager – Illawarra Aged Care Centres
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© 2024 IRT Group. All Rights Reserved • Terms and Conditions • Privacy Policy