Important information about St Georges Basin Aged Care Centre

21 July 2025

Dear family member/resident representative,

The purpose of this message is to let you know that a small number of residents at your loved one’s aged care centre have tested positive for Influenza.

The residents who have Influenza live in Palm and Greenfield are experiencing some mild respiratory symptoms and we are monitoring them closely in consultation with their GPs.

In response to these positive cases, we have implemented our outbreak management plan, which includes a range of infection control protocols to minimise the risk of Influenza spreading within the care centre.

If your loved one returns a positive result for Influenza, we will let you know by phone and continue to provide you with regular updates regarding their progress.

Visiting arrangements

If you visit your loved one during this outbreak period, the following arrangements apply:

• All visitors to the care centre will be asked to wear a surgical mask.

• Visitors to Palm and Greenfield must wear a surgical mask and a face shield.

All PPE will be provided on entry. All other visiting arrangements continue to apply.

You can find more information about our visiting arrangements on our website here.

Please pass this message on to others as you consider appropriate and if you have any questions, please contact your Care Manager.

Thank you for your support.

Yours sincerely

Deborah Andrews
Operations Manager – Shoalhaven