We’ve been building retirement villages for over 50 years. At IRT we make it easy for you to live the life you want, in a home you love.
Find out moreIRT has been caring for older Australians for over 50 years. Experience personal and professional care in a community you’ll feel proud to call home.
Find out moreIRT has been helping older Australians live independently at home for over 25 years. Our experienced staff provide home care and assisted living services you can trust.
Find out moreAn initiative of IRT Group, Age Matters empowers older Australians to live free from disadvantage by tackling homelessness, loneliness and joblessness.
Find out moreIRT Academy offer nationally-recognised qualifications to help start or further your career in aged care.
Find out moreWe’re a community-owned organisation that’s been improving the lives of older Australians for 50 years.
Find out moreWe’d love to find out more about you to see how we can help. Our Customer Service team operates from 8:30am - 5pm 7 days a week.
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Enquire nowWe’re online everyday and here to help answer your questions and point you in the right direction. Our live chat operates from 8:30am - 5pm 7 days a week.
Launch live chatWe encourage our residents, customers, family members and other stakeholders to provide feedback about the services we provide. Your feedback helps us to continually improve our services.
Find out moreCOVID-19: Latest updates and visitor information. Read more
The Retirement Living Code of Conduct came into effect on 1 January 2020.
The Code is a combined initiative of the Retirement Living Council and Leading Age Services Australia (LASA), who represent retirement operators across Australia. The Code was formulated in consultation with retirement operators, residents and other stakeholders.
This voluntary Code’s vision is to promote and protect the independence, privacy, dignity, happiness, safety and security of older people through the provision of specialised, quality housing and support services, within a community environment.
It covers all aspects of a residents’ experience in a retirement village: from signing the contract and moving into a retirement village, the on-site living experience, to leaving a village and re-selling the unit or apartment.
IRT believes the Code is a vital step to improve the customer experience throughout the retirement living sector, and one which will build stakeholder trust and confidence. It sets standards above and beyond statutory obligations, and is critical to ensuring that the retirement living industry can provide current and future residents with an exceptional quality of service.
IRT is proud to be one of the first signatories to the Code, supporting our commitment to providing high standards and attaining high resident satisfaction at our retirement villages.
IRT is proud to support the Retirement Living Council’s ‘A Wise Move’ campaign, which aims to increase awareness of the industry, by educating and sharing the benefits of retirement living.
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© 2021 IRT Group. All Rights Reserved • Terms and Conditions • Privacy Policy
© 2021 IRT Group. All Rights Reserved • Terms and Conditions • Privacy Policy