Important information about IRT Greenwell Gardens Aged Care Centre

6 May 2025

Dear family member/resident representative,

Thank you for your support as we have managed the risk of rhino virus at your loved one’s aged care centre.

I’m pleased to share that all residents who were experiencing rhino virus symptoms have now recovered, and there are no new residents experiencing similar symptoms.

With this news the Public Health Unit has advised that this outbreak is considered resolved and has approved our transition out of outbreak conditions at the care centre.

Visiting arrangements

Visitors are no longer required to wear a surgical mask.

All other visiting arrangements continue to apply. You can find more information about our visiting arrangements on our website here.

As always please do not visit your loved one if you are experiencing any symptoms or are feeling unwell, even if the symptoms are mild. Even if you have a negative COVID-19 test result you may still have a contagious respiratory infection.

Start planning your annual flu vaccination

As we anticipate the cooler months and upcoming flu season, now’s the time to start planning for your annual influenza vaccination.

We strongly encourage all visitors to our aged care centres to have an annual flu vaccination, which can be obtained at your local pharmacy or from your GP.

For most of us there is simply no question about getting the flu vaccine, especially if we have experienced a bad bout of flu or know someone who has. Getting vaccinated is not just important for the safety of our residents and customers, but also for our own health and wellbeing as well as that of our family, friends and colleagues.

Please pass this message on to others as you consider appropriate and if you have any questions please contact your Care Manager.

Thank you for your support.

Yours sincerely

Debbie Andrews
Operations Manager – Shoalhaven Aged Care Centres