We’ve been building retirement villages for over 50 years. At IRT we make it easy for you to live the life you want, in a home you love.
Find out moreIRT has been caring for older Australians for over 50 years. Experience personal and professional care in a community you’ll feel proud to call home.
Find out moreIRT has been helping older Australians live independently at home for over 30 years. Our experienced staff provide home care and assisted living services you can trust.
Find out moreAge Matters – Empowering Older Australians
An initiative of IRT Group, Age Matters empowers older Australians to live free from disadvantage by tackling homelessness, loneliness and joblessness.
Find out moreWe’re a community-owned organisation that’s been improving the lives of older Australians for 50 years.
Find out moreWe’d love to find out more about you to see how we can help. Our Customer Service team operates from 8:30am - 5pm 7 days a week.
Call us nowDon’t have time to call? Submit an online enquiry form and our friendly team will be in touch.
Enquire nowWe’re online everyday and here to help answer your questions and point you in the right direction. Our live chat operates from 8:30am - 5pm 7 days a week.
Launch live chatWe encourage our residents, customers, family members and other stakeholders to provide feedback about the services we provide. Your feedback helps us to continually improve our services.
Find out more26 April 2023
Dear family member/resident representative,
I am writing to let you know that some residents at your loved one’s aged care centre have tested positive to COVID-19.
The residents live in Lyrebird and are experiencing symptoms including a cough and elevated temperatures. Residents have commenced antiviral medication where appropriate and we are continuing to monitor them closely in consultation with their GPs.
We are also monitoring a resident in Lorikeet who was identified as a close contact. Given this resident visited some other areas of the care centre, we have conducted precautionary PCR tests on all residents in Lorikeet and Rosella. Pleasingly, no further cases have been detected so far.
In response to this we have implemented our outbreak management plan, which includes a range of infection control protocols, in order to minimise the risk of the virus spreading within the care centre.
We have also implemented a routine testing regime to ensure we detect any other cases as soon as possible. To this end, all residents in Lyrebird will be tested again tomorrow and we will let you know when we receive the results.
If your loved one returns a positive result, we will let you know by phone and continue to provide you with a daily update regarding their progress.
While we manage the risk of COVID-19 at the centre, you are encouraged to postpone your visit at this time. If you do continue with your plans to visit, the following arrangements now apply:
All other visiting arrangements, including the requirement to provide proof of a negative rapid antigen test result on arrival, continue to apply.
You can find more information about our visiting arrangements on our website here.
As always please do not visit your loved one if you are experiencing any symptoms or are feeling unwell, even if the symptoms are mild. Even if you have a negative COVID-19 test result you may still have influenza which is highly contagious.
Please pass this message on to others as you consider appropriate and if you have any questions please contact your Care Manager.
Thank you for your support.
Kind regards,
Rebecca Perry
Operations Manager – Illawarra Aged Care Centres
Enter your details below to receive the latest updates from IRT directly to your inbox
© 2024 IRT Group. All Rights Reserved • Terms and Conditions • Privacy Policy
© 2024 IRT Group. All Rights Reserved • Terms and Conditions • Privacy Policy