We’ve been building retirement villages for over 50 years. At IRT we make it easy for you to live the life you want, in a home you love.
Find out moreIRT has been caring for older Australians for over 50 years. Experience personal and professional care in a community you’ll feel proud to call home.
Find out moreIRT has been helping older Australians live independently at home for over 30 years. Our experienced staff provide home care and assisted living services you can trust.
Find out moreAge Matters – Empowering Older Australians
An initiative of IRT Group, Age Matters empowers older Australians to live free from disadvantage by tackling homelessness, loneliness and joblessness.
Find out moreIRT Academy – Aged Care Courses & Training
IRT Academy offer nationally-recognised qualifications to help start or further your career in aged care.
Find out moreWe’re a community-owned organisation that’s been improving the lives of older Australians for 50 years.
Find out moreWe’d love to find out more about you to see how we can help. Our Customer Service team operates from 8:30am - 5pm 7 days a week.
Call us nowDon’t have time to call? Submit an online enquiry form and our friendly team will be in touch.
Enquire nowWe’re online everyday and here to help answer your questions and point you in the right direction. Our live chat operates from 8:30am - 5pm 7 days a week.
Launch live chatWe encourage our residents, customers, family members and other stakeholders to provide feedback about the services we provide. Your feedback helps us to continually improve our services.
Find out more20 July 2022
Dear family member/resident representative,
I am writing to let you know we’ve had four residents at your loved ones aged care centre test positive to COVID-19. The residents, who are located in Greenfield and Mclean House, are experiencing mild symptoms and are being monitored closely as we care for them in their rooms.
We have also had some staff members who work in various areas of the care centre test positive to COVID-19 and they are recovering at home away from work.
In response to this we have implemented our outbreak management plan which includes a range of infection control protocols in order to minimise the risk of the virus spreading within the care centre.
As a precautionary measure, all residents in Greenfield and Mclean House were tested via the PCR method and, pleasingly, all returned a negative test result. To further minimise the risk, all residents in these two areas have been encouraged to remain in their rooms where they are being supported by the Lifestyle team and served their meals.
To ensure early detection of any other cases, all residents from across the centre will be tested tomorrow via the PCR method. Results for these tests can take up to 24 hours and we will let you know once we receive them.
If your loved one returns a positive result, staff will let you know by phone and a member of staff will continue to provide you with a daily update regarding their progress.
We are now in consultation with the local Public Health Unit and have introduced the following arrangements for those planning to visit the centre.
Greenfield and Mclean House
Until further notice we have reluctantly closed these two areas to all visitors, unless by special arrangement with the Care Manager.
All other areas of the care centre
You are strongly discouraged from visiting but if you do wish to visit, please assist staff by complying with the following arrangements:
As always please do not visit your loved one if you are experiencing any symptoms or are feeling unwell, even if the symptoms are mild. Even if you have a negative COVID-19 test result you may still have influenza or another virus which is highly contagious.
Please pass this message on to others as you consider appropriate and if you have any questions please contact your Care Manager.
Thank you for your support.
Yours sincerely
Nia Briguglio
EGM – Aged Care Centres
Enter your details below to receive the latest updates from IRT directly to your inbox
© 2024 IRT Group. All Rights Reserved • Terms and Conditions • Privacy Policy
© 2024 IRT Group. All Rights Reserved • Terms and Conditions • Privacy Policy