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Duration of course

12 months – 18 months

Delivery method

Hybrid delivery: virtual, face to face, online and self-paced program

Entry requirements


Enrolment dates

7 March 2024

6 June 2024

5 Sept 2024

Work placement


Nationally recognised

Funding may be available

Subsidised Prices

Please speak to us to find out more details. 

Funding may be available

You may be eligible for state or territory training subsidies to assist with course fees.

Non-subsidised prices


Course structure

Core Units  
BSBPEF502 Develop and use emotional intelligence
BSBLDR523 Lead and manage effective workplace relationships
BSBOPS502 Manage business operational plans
BSBTWK502 Manage team effectiveness
BSBCRT511 Develop critical thinking in others
BSBCMM511 Communicate with influence
Elective Units* *Subject to change
BSBWHS521 Ensure a safe workplace for a work area
BSBLDR522 Manage people performance
BSBSTR502 Facilitate continuous improvement
BSBFIN501 Manage budgets and financial plans
BSBOPS504 Manage business risk
BSBOPS505 Manage organisational customer service

Frequently asked questions

You can expect to apply approximately 6-8 hours per week of self-directed learning in addition to class attendance.

An online learning resource and assessment pack will be provided and pre-reading is essential before attending classes.

This course would be best suited to those who are in a supervisory or management position or wanting to move into a more senior role. Students need to display high level communication skills, be a problem solver, display initiative and judgement in planning, organising, implementing and monitoring their own workload and the workload of others.

We offer different intakes over the year.

Check the course page or contact us to find out the next enrolment date.

No, there are no prerequisites for this course.

One day per month including virtual sessions and face to face practicals held at IRT Academy in Wollongong or other site as advised.

While there is no mandated minimum hours of work-placement, your assessments will often require access to a workplace.

  • Short answers questions
  • Practical activities and/or projects
  • Practical observations in the classroom/workplace, including role plays.
  • Other self-directed activities

Find out everything you need to know, including information about course fees and refunds.

Find out more.


Making a difference in someone’s day is just the beginning


“I’ve always wanted to make a difference in someone’s day, and I now achieve this daily. The satisfaction you get knowing you help the most vulnerable – that’s priceless”

Certificate III in Individual Support (Ageing)


“I love being able to do something for them, have a conversation, bring a smile to their face and a little bit of joy to their day – they have such good stories to

Certificate IV in Ageing Support


“I like spending time with the residents, getting a smile on their faces and knowing they’re happy with what i’ve done for them. That’s the most rewarding for me”

Certificate IV in Ageing Support

Discover the IRT Academy difference

Whether it’s starting a new career, upskilling your current job or educating your team, IRT Academy can help.

Strong experience

We have been a registered training organisation delivering accredited and non-accredited aged care courses for over 25 years.

Guaranteed work placement

We offer guaranteed and arranged work placement in of our IRT Aged Care Centres in order for you to complete your required hours of placement. 

Industry experts

Our expert educators have extensive experience working in the industry and training aged and home care staff.

Career pathways

Streamline your learning to employment opportunities by learning with a provider who is also an employer.

Register your interest in a
BSB50420 Diploma of Leadership and Management

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