If you are looking to manage a business or gain additional skills and knowledge for the business you are managing then this is the qualification for you. It targets the development of higher level skills across the management of the three key elements of any business operation in any industry – people, product and process.
This qualification reflects the role of individuals who apply knowledge, practical skills and experience in leadership and management across a range of enterprise and industry contexts.
Individuals at this level display initiative and judgement in planning, organising, implementing and monitoring their own workload and the workload of others. They use communication skills to support individuals and teams to meet organisational or enterprise requirements. They plan, design, apply and evaluate solutions to unpredictable problems, and identify, analyse and synthesise information from a variety of sources.
|BSBLDR501||Develop and use emotional intelligence|
|BSBMGT517||Manage operational plan|
|BSBLDR502||Lead and manage effective workplace relationships|
|BSBWOR502||Lead and manage team effectiveness|
|Elective Units*||*Subject to change|
|BSBCUS501||Manage quality customer service|
|BSBHRM405||Support the recruitment, selection and induction staff|
|BSBFIM501||Manage budgets and financial plans|
|BSBMGT502||Manage people performance|
|BSBPMG522||Facilitate workplace change and innovation|
|CHCORG501B||Facilitate workplace change and innovation|
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