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BSB42015 Certificate IV in Leadership And Management

The must-have qualification for all aspiring supervisors and team leaders

This qualification develops the skills to lead small teams and supervise business/operational units.  Our qualification is targeted at people working in the seniors and community services sectors.

Frontline Managers provide leadership and guidance to others and take responsibility for the effective functioning and performance of the team and its work outcomes.

This qualification reflects the role of individuals working as developing and emerging leaders and managers in a range of enterprise and industry contexts. As well as assuming responsibility for their own performance, individuals at this level provide leadership, guidance and support to others. They also have some responsibility for organising and monitoring the output of their team. They apply solutions to a defined range of predictable and unpredictable problems, and analyse and evaluate information from a variety of sources.

Course Structure

Core Units  
BSBLDR401Communicate effectively as a workplace leader
BSBLDR402Lead effective workplace relationships
BSBLDR403Lead team effectiveness
BSBMGT402Implement operational plan
Elective Units**Subject to change
BSBFIA402Report on financial activity
BSBMGT403Implement continuous improvement
BSBRSK401Identify risk and apply risk management process
BSBADM409Coordinate business resources
BSBCUS401Coordinate implementation of customer service strategies
BSBCUS402Address customer needs
BSBLED401Develop teams and individuals
BSBWHS401Implement and monitor WHS policies, procedures and programs to meet legislative requirements

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