9 May 2023
Dear family member/resident representative,
I am writing to provide an update about how we are managing the risk of COVID-19 at your loved one’s aged care centre.
I am pleased to share that several of the residents who had tested positive for COVID-19 in Magnolia have reached their recovery criteria and are no longer being encouraged to isolate in their rooms.
We are now caring for four residents in Magnolia who are still positive for COVID-19. They are experiencing a range of symptoms from mild to none at all and are being closely monitored by our staff.
Those residents in Magnolia who are still negative for COVID-19 received a rapid antigen test this morning and both returned negative results.
Visiting arrangements
Magnolia
As we manage the risk of COVID-19 at the centre, you are encouraged to postpone your visit to Magnolia at this time. If you do continue with your plans to visit, please assist the care centre by complying with the following:
- All visitors are asked to complete their own rapid antigen test at home or on arrival at the centre and provide proof of the negative result (photo or actual test).
- All visitors are asked to wear a P2/N95 mask when visiting and other PPE as directed by staff.
- Those visiting a resident who is considered a close contact or is COVID-19 positive will be provided with direction on any further PPE requirements by a member of staff.
- Please wear your PPE as instructed by staff. If a staff member asks you to adjust it they are doing so to protect you, your loved one, and all others living and working in the care centre.
Further to the visiting arrangement above, please note that while we manage the risk of COVID-19 at the centre, children under 12 years of age are not permitted to visit Magnolia within Roden Cutler House.
Our standard visiting arrangements apply for all other areas of the care centre. These are outlined here on our website.
Please do not visit your loved one if you are experiencing any symptoms or are feeling unwell, even if the symptoms are mild. Even if you have a negative COVID-19 test result you may still have influenza which is highly contagious.
Please pass this message on to others as you consider appropriate and if you have any questions please contact your Care Manager.
Thank you for your co-operation.
Yours sincerely
Belinda Pheeney
Acting Operations Manager Sydney – Aged Care Centres
