19 August 2022
Dear family member/resident representative,
I am writing to provide you with an update regarding your loved one’s aged care centre as we manage it in accordance with our outbreak management plan.
Pleasingly since writing to you earlier in the week our residents in Ribbonwood Level 2 and Blueberry Ash have been cleared to leave their rooms and meet with each other in their common areas and dining rooms.
In other good news we are expecting over the weekend to welcome back to the care centre our resident who has completed their recovery in our COVID-19 unit at Kirrawee.
Residents diagnosed with COVID-19 in Flametree Level 1, and Flametree Ground Floor are all stable with symptoms ranging from none at all, to moderate. They are encouraged to remain in their rooms where possible, and the Lifestyle team continues to provide them with additional support including activities to suit a range of interests, and help with phone and video calls where needed.
Test results
While the majority of the results from tests conducted across the centre yesterday were negative, one resident in Ribbonwood Level 1 has unfortunately returned a positive result. The resident does not have any symptoms and we are conducting further tests for confirmation.
All other residents of that level will be tested again tomorrow as well as all those in the Flametree building who have not yet tested positive. I will provide another update like this one early next week but if your loved one returns a positive test result staff will contact you directly.
Restricted visiting
As the risk of transmission remains within the care centre, visiting is still restricted to those who provide essential care only and by arrangement with the Care Manager.
Please pass this message on to others as you consider appropriate and if you have any questions please contact your Care Manager.
Thank you for your support.
Yours sincerely
Nia Briguglio
EGM – Aged Care Centres
