9 November 2022
Dear family member/resident representative,
I am writing to let you know that two residents at your loved one’s care centre have tested positive to COVID-19.
The residents, who live in Elizabeth Kemp Cottage, are experiencing mild symptoms such as a cough and are being monitored closely as we care for them in their rooms.
In response to this, we have implemented our outbreak management plan which includes a range of infection control protocols in order to minimise the risk of the virus spreading within the care centre.
To ensure we detect any other cases as soon as possible, all residents in Elizabeth Kemp Cottage will be tested again tomorrow via the PCR method. Results for these tests can take up to 24 hours and we will let you know once we receive them.
If your loved one returns a positive result, staff will let you know by phone and a member of staff will continue to provide you with a daily update regarding their progress.
Visiting arrangements
Elizabeth Kemp Cottage
As we manage the risk of COVID-19 at the centre, visiting residents in Elizabeth Kemp Cottage is strongly discouraged at this time. If you do wish to continue with your plans to visit, the following arrangements apply:
- Residents are permitted 2 visitors only by appointment.
- No children under the age of 12 years are permitted to visit.
- All visitors are asked to show proof of a negative rapid antigen test before entering the care centre.
- All visitors are asked to wear all necessary PPE at all times while in the care centre including a P2/N95 mask and face shield which will be provided on entry. You will also be instructed on how to dispose of your PPE safely when leaving.
- Please wear your PPE as instructed by staff. If a staff member asks you to adjust it they are doing so to protect you, your loved one, and all others living and working in the care centre.
All other areas of the care centre
There are no changes to visiting arrangements in all other areas of the care centre.
Please do not visit your loved one if you are experiencing any symptoms or are feeling unwell, even if the symptoms are mild. Even if you have a negative COVID-19 test result you may still have influenza or another virus which is highly contagious.
Please pass this message on to others as you consider appropriate and if you have any questions please contact your Care Manager.
Thank you for your support.
Yours sincerely
Nia Briguglio
EGM – Aged Care Centres
