29 March 2023
Dear family member/resident representative,
I am writing to let you know that two residents at your loved one’s aged care centre have tested positive to COVID-19.
The two residents, who live on the Ground Level and Level 1 of Roden Cutler House, are being cared for in their rooms and are experiencing mild symptoms such as a dry cough.
We have implemented our outbreak management plan which includes a number of infection control protocols to ensure the risk of transmission is reduced at the aged care centre. We have also implemented some changes to visiting requirements for Roden Cutler House which are outlined further below.
To ensure early detection of any other cases, all residents on the Ground Level and Level 1 of Roden Cutler House were tested for COVID-19 via the PCR method yesterday and all other residents returned a negative result. Residents on these two floors will be PCR tested again tomorrow and I will provide you with another update when we receive the results.
If your loved one returns a positive result, staff will let you know by phone and continue to provide you with a daily update regarding their progress.
Rhinovirus update
Since my update to you yesterday I am pleased to advise that two more residents have fully recovered from Rhinovirus, including our resident who had been transferred to hospital for further treatment. One resident on Level 1 of the Flame Tree Building continues to isolate in their room and we are monitoring them closely in consultation with their GP.
Visiting arrangements
As we manage the risk of COVID-19 and Rhinovirus at the centre, you are encouraged to postpone your visit at this time. If you do continue with your plans to visit, please assist the care centre by complying with the following:
- All visitors are asked to complete their own rapid antigen test at home or on arrival at the centre and provide proof of the negative result (photo or actual test).
- All visitors are asked to wear a P2/N95 mask when visiting and other PPE as directed by staff.
- Those visiting a resident who is considered a close contact or is COVID-19 positive will be provided with direction on any further PPE requirements by a member of staff.
- Please wear your PPE as instructed by staff. If a staff member asks you to adjust it they are doing so to protect you, your loved one, and all others living and working in the care centre.
Roden Cutler House – Ground Level and Level 1
Further to the visiting arrangements above, please note that while we manage the risk of COVID-19 at the centre, children under 12 years of age are not permitted to visit.
Please do not visit if you are unwell yourself, with even the mildest symptoms. Symptoms of respiratory infection can indicate a range of contagious viruses including COVID-19 and influenza.
Please pass this message on to others as you consider appropriate and if you have any questions please contact your Care Manager.
Thank you for your co-operation.
Yours sincerely
Debbie Andrews
Operations Manager South East Sydney – Aged Care Centres
