4 May 2023
Dear family member/resident representative,
It is with sadness that I share with you that one of our residents in Magnolia who had been receiving end of life care and had also tested positive to COVID-19 during the current outbreak passed away last night.
This resident will be sadly missed and I express my sincere condolences to their family and friends, including their fellow residents and our staff.
All residents in Magnolia who have so far tested negative to COVID-19 were tested via the PCR and rapid antigen method this morning. One further positive result was recorded via the rapid antigen method. Once we receive the PCR results, staff will let you know by phone if your loved one returns a positive result and will continue to update you on their progress.
As offered yesterday, if you would like help from our lifestyle team in contacting your loved one in Magnolia please contact Mitchell Zammit Regional Manager Sydney – Lifestyle on 0447 382 062 or mzammit@irt.org.au and note your preferred date and time for a video call or phone call.
Visiting arrangements
Magnolia
As we manage the risk of COVID-19 at the centre, you are encouraged to postpone your visit to Magnolia at this time. If you do continue with your plans to visit, please assist the care centre by complying with the following:
- All visitors are asked to complete their own rapid antigen test at home or on arrival at the centre and provide proof of the negative result (photo or actual test).
- All visitors are asked to wear a P2/N95 mask when visiting and other PPE as directed by staff.
- Those visiting a resident who is considered a close contact or is COVID-19 positive will be provided with direction on any further PPE requirements by a member of staff.
- Please wear your PPE as instructed by staff. If a staff member asks you to adjust it they are doing so to protect you, your loved one, and all others living and working in the care centre.
Further to the visiting arrangement above, please note that while we manage the risk of COVID-19 at the centre, children under 12 years of age are not permitted to visit Magnolia within Roden Cutler House.
Our standard visiting arrangements apply for all other areas of the care centre. These are outlined here on our website.
Please do not visit your loved one if you are experiencing any symptoms or are feeling unwell, even if the symptoms are mild. Even if you have a negative COVID-19 test result you may still have influenza which is highly contagious.
Please pass this message on to others as you consider appropriate and if you have any questions please contact your Care Manager.
Thank you for your co-operation.
Yours sincerely
Belinda Pheeney
Acting Operations Manager Sydney – Aged Care Centres
